Case Study

Uber Based Ride Hailing Application

Overview:

The application is an onDemand ride application which connects drivers to riders. The rider selects destination and the vehicle to ride to reach its destination on time. The application is supported by extensive back-office panel to manage the booking and payments to the drivers.

Problem Statement:

Inefficient transportation systems and the lack of reliable public transportation in many cities have created a need for convenient, affordable, and safe ride-hailing services. However, the existing ride-hailing applications face numerous challenges, such as long waiting times, poor driver performance, and safety concerns. Users require a ride-hailing application that addresses these issues and offers an efficient, reliable, and safe means of transportation. Additionally, drivers need a platform that provides them with a fair payment system, reliable job opportunities, and effective communication channels. Therefore, the challenge is to develop a ride-hailing application that satisfies the needs of both drivers and riders, delivering an outstanding user experience while addressing the issues that currently exist in the ride-hailing industry.

Solution:

The solution to the problem of inefficient and unreliable ride-hailing services is to develop a ride-hailing application that provides users with a seamless experience from start to finish. Some of the major features implemented are:

• Efficient Matching System
• User-Friendly Interface
• Effective Communication Channels
• Fair Payment System

Services:

1. UI/UX Design:

The designs were developed taking the user experience at the center. Used tools like Figma to create the interactive designs which follow the Apple and Google Design Guidelines.

2. Web based back-office development:

The backend has been developed using Nodejs and is very comprehesive. The dashboard screen gives the clear glance of the various activities in real time. Back-office staff can monitor/track all the vehicles in real-time from their interface.

3. Native Mobile Development:

The Customer applications are developed for both Apple and Android devices. On the contrary driver apps are developed using Android only. Real time tracking of vehicles using GPS is being displayed to the rider over Google Maps. The apps developed follow Apple and Google Guidelines of development.

4. API Development:

The RESTful APIs were developed which were secured using token-based authentication implemented over middleware in Microservice enabled Node architecture.

Tech Stack: